Leading UX Research Agency

Strategic approach and data-driven results

As a leading UX research agecny, we analyze data and user behaviors to develop strategies that lead to success.

Formulating unique and insightful UX strategies

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UX Research Report
Total issues found: 90

UX research and testing methods

Collecting data on the behavior and needs of the target users.

User interviews

Gaining detailed understanding of user motivations.

Gathering broad insights from customers about their preferences, satisfaction levels, and desires regarding a product or service.

NPS surveys

Measuring satisfaction and referral likelihood.

Bringing together a diverse group of customers to discuss their opinions, perceptions, and experiences with a product or service, providing qualitative insights.

Focus groups

Understanding nuanced user opinions and attitudes.

Conducting one-on-one interviews to dive deep into individual customer experiences, expectations, and feedback on a product or service.

Questionnaires

Gathering scalable feedback and measuring customer loyalty.

Measuring customer loyalty and satisfaction by asking how likely they are to recommend the product or service to others, providing quantitative insights into customer satisfaction.

Aligning our UX research methods to meet your unique needs

Customizing our UX research methods to match your specific requirements. Upon project completion, here's what you can expect:

Infographic showing traffic sources: Instagram (12,480), Facebook (6,532), Organic (3,290), LinkedIn (928). Campaign effectiveness is 52k in February 2023 with a rising trend line.

PDF research findings report

At our UX research agency, we deliver a comprehensive PDF report that outlines key findings, usability issues, and actionable UX recommendations in a clear, structured format.

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UX research repository in FigJam

We gather and organize UX research findings into a repository containing all information from user interviews, serving as a database for discovering insights and guiding decision-making.

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Our process

By identifying and prioritizing growth opportunities through focused hypotheses, we provide clear, actionable recommendations that drive your business forward.

1

Discovering your goals

Before developing a project plan, one or two specialists from our UX research agency lead stakeholder workshops to gain a clear understanding of your business goals and challenges. These sessions help define the project’s direction, clarify your target audience, and surface the right foundational questions.

2

Creating a strategy

The hypotheses generated in our workshops steer our UX research direction, leading us to select UX research and testing methods aimed at either validating or disproving those informed assumptions. Simultaneously, we outline project objectives and key milestones.

3

Analyzing data

Through data examination, we identify recurring patterns and look for areas of improvement. This analysis forms the cornerstone for developing user personas, journey maps, flow diagrams, ensuring a solid foundation for UI/UX design and positioning.

4

Documenting insights

Upon project completion, our UX research team records and documents findings from user interviews, surveys, questionnaires, and focus groups. This information enables us to pinpoint user trends, pain points, needs, and preferences.